Privacy policy
Privacy and Data Protection Policy
Who we are
Supplier: Balkan Gaming SRL
CIF: RO45839038 | Head Office: București, Sector 6, Splaiul Independenței, Nr. 202B, Camera 42, Cod Poștal 060023
E-mail contact data protection: comenzi@casutajucariilor.ro
1. Purpose of the Policy
This policy explains how we collect, use, store and protect the personal data of casutajucariilor.ro website’s customers, in accordance with EU Regulation 679/2016 (GDPR) and Romanian Data Protection Laws.
2. Data We Collect
A. Data provided directly by you:
- Name, address, telephone (for delivery).
- E-mail (for order confirmation and newsletter if you subscribe).
- Payment details (card number, IBAN – processed only through secure partners).
B. Data collected automatically:
- Technical data: IP address, browser type, device (via cookies).
- Browsing history: pages visited, products viewed (for analysis).
3. Purpose of Data Processing
- Order fulfillment (delivery, invoicing).
- Communication (answering questions, order status notifications).
- Marketing (newsletters, promotions – with explicit consent only).
- Site improvement (traffic analysis through Google Analytics).
4. Legal basis
- Contractual: The data processing is necessary for order fulfillment (Art. 6(1)(b) GDPR).
- Consent: For newsletter and marketing (you can withdraw consent at any time).
- Legal obligations: keeping invoices according to Law 227/2015 (10 years).
5. Data Sharing
- Service providers: delivery partners (e.g. couriers), payment processors (e.g. Stripe, PayPal).
- Authorities: Only upon legal request (e.g.: ANAF, police).
- International transfers: data is only stored in the EU/EEA.
6. Your GDPR rights
Under GDPR, you have the right to:
✅ Access to personal data.
✅ Correction of incorrect data.
✅ Erasure of data (if not contrary to legal obligations).
✅ Restrict processing.
✅ Portability of data to other operators.
✅ Object to marketing or automated processing.
How to exercise these rights:
Send request to comenzi@casutajucariilor.ro. We reply within 30 days.
7. Data Storage
- Order dates: 10 years (according to Law 227/2015 on invoices).
- Contact details (newsletter): Until withdrawal of consent.
- Cookies: Up to 30 days (details in Our Cookie Policy.
8. Data Security
- SSL (data transfer encryption).
- Restricted access to databases.
- Regular audits of third-party partners (e.g. payment processors).
9. Cookies
We use cookies to:
- Functionality: shopping cart storage, authentication.
- Analytics: Google Analytics (we can disable it in your browser settings).
- Advertising: retargeting (e.g. Facebook Ads).
How to manage cookies:
Change your browser settings or use a blocking plugin.
10. Contact and Authorities
- Data Protection Officer: Balkan Gaming SRL – – comenzi@casutajucariilor.ro
- ANPC: You can complain to the National Data Protection Supervisory Authority.
11. Changes to the Policy
This policy may be updated. The current version is valid from[01.11.2023] Changes will be communicated by e-mail or banner on the website.
Annex to Footer (on all pages)
“By using the website, you confirm that you have read and accepted the Privacy and Cookie Policy.”
